FAQs – Frequently Asked Questions

FAQs – Frequently Asked Questions

Q: Do your tools work on all hair types?
A: Yes! Decurl tools are engineered to perform across all textures — from straight to coily — with adjustable heat settings to match your needs.

Q: Can I use these tools internationally?
A: Currently, Decurl tools are optimized for U.S. voltage. For international use, a compatible voltage converter may be required.

Q: Do you sell authentic tools?
A: Yes, all tools sold on Decurl.com are 100% authentic, new, and quality tested. We do not sell refurbished items.

Q: What’s the return policy?
A: We offer a 30-day return window on unused products in original condition. See our Returns & Refunds Policy for more.