Payment Policy

Payment Policy – DeCurl

At DeCurl, we aim to make your shopping experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, security measures, and related information for transactions on our website.

Accepted Payment Methods

We accept the following secure payment options at checkout:

• Visa

• MasterCard

• American Express

• Discover
  

• Apple Pay

• Google Pay

• Shop Pay

All prices listed on our website are in USD ($).

Secure Checkout

All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your payment information. Your card details are never stored on our servers. We work with trusted third-party payment gateways to ensure a secure and smooth checkout process.

Payment Processing

Your payment will be processed at the time your order is placed. Once the payment is successful, you will receive a confirmation email with your order details and receipt.

Order Confirmation

After a successful payment, you’ll receive:

• An order confirmation email

• A digital receipt

• A shipping confirmation email with tracking details once the order is dispatched

Taxes and Fees

Applicable taxes (if any) will be calculated and displayed at checkout based on your shipping address. We do not charge any additional or hidden fees.

Payment Issues

If your payment is declined or there are any issues during checkout:

• Please double-check your card information

• Try using a different payment method

• Or contact our support team at support@decurl.com

If you experience multiple failed attempts, your bank may temporarily lock your card for security reasons.

Fraud Prevention

For your protection and ours, all orders are subject to fraud checks. If we detect suspicious activity, we may contact you to verify your identity or cancel the transaction.

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Questions or Concerns?
If you need help with your shipment, tracking, or have any concerns, please contact us at

Email: support@decurl.com

Phone: +1 929-933-2513

Address: 14 Concord St Floral Park, New York, NY 11001, United States.

Business Hours: Monday – Friday, 10:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York) 
We typically respond within 24–48 hours.